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The problem

The spec is in one doc, the feedback in an email and the final version nowhere.

Specs, briefs and meeting notes, next to the work.

Pages that live on a customer, a project or a work item. There’s no separate read and edit mode, so you write where you read. Pages stay internal until you share them, and can be commented on as a whole or passage by passage.

01 · Writing

Formatted as you type, stored as plain text.

Type ## for a heading or ** for bold. There are tables with adjustable column widths, images in set sizes, two to four columns side by side, checklists and code, plus a / menu for everything else.

  • Diagrams from text: a Mermaid block draws as a picture and stays editable as source.
  • Icons from ten open-source packs, for the page and in the text.
  • Pages are stored as markdown, so nothing is locked in a format only we can read.
Checkout — technical briefShared with client

Checkout — technical brief

SEPA direct debit replaces invoice payment for new customers. Existing mandates stay as they are.

StepOwner
Mandate wordingMuster GmbH
Payment providercode8
  • ✓Sandbox keys
  • Mandate PDF in the order email
02 · Comments

Comment on a sentence, a table or an image.

Select a passage and comment on it. Threads sit in the margin beside what they’re about, follow the passage as the text changes, and can be resolved by your team or by whoever started them.

  • Each thread is internal or shared, so your team can talk about a page while the client is reading it.
  • Rewrite a passage and its thread moves to the page as a whole, quote included, so it’s never lost.
Muster GmbH / Portal RelaunchShared with client

Checkout — technical brief

SEPA direct debit replaces invoice payment for new customers. Existing mandates stay as they are, and the checkout only asks new customers.

StepOwner
Mandate wordingMuster GmbH
Anna MeierClient

Does that include the B2B accounts?

Jonas B.Client

Yes — they keep invoice payment.

Jonas B.Internal

Check with legal before we promise more.

03 · Sharing

Share by link, and know who read it.

Share a page through the client portal, or with anyone by public link. A link reader confirms their email address with a code, then reads the page and comments on it, and you see who opened it and when.

  • Before the code, the page is just a blurred outline, and the text isn’t in their browser to unblur.
  • Make the page internal again and every link to it stops working at once.
Public linkagencyoshq.de/s/…k3f9
Seen by
Anna Meieranna@muster.de4 opens · 2 h ago
Tim Kraustim@muster.de1 opens · yesterday
Lea Wolflea@agentur-wolf.de2 opens · 3 days ago
04 · References

Link pages and work items in any text.

Reference a document or a work item from a feed entry, a comment or another page. On a line of its own it becomes a card with its status, and inside a sentence a small chip. Each reader sees only what they’re allowed to open.

  • Tags, and #hashtags in the text, sort the documents list, for your agency only.
  • Export a page to PDF, without the comments.

Agreed in the kickoff, tracked here:

PORTAL-142SEPA direct debit in checkoutIn progress

Wording comes from the 📄 Mandate texts page. #checkout

In detail

Internal by default

A page is usually written before it’s shown, so sharing one asks first.

Never overwritten

When two tabs save at the same moment, only one can win. The other is told, never silently overwritten.

Saves as you type

Every pause saves. Leave the page with something unsaved and it’s sent on your way out.

Archive, never delete

Clients’ words hang off a page, so archiving freezes it read-only instead of removing it.

On the work item

Give an item a page of its own, or link an existing one. Both are listed on the item.

Search

Search titles and full text, sort by last edited, created or title, and filter by tag.

See it with your own customers in it.

We’ll set up your workspace with you and move your current projects over before the first call ends.